Customer Reviews

Effectiveness, Efficiency, Flexibility, Innovation, ... - By: , 03 Dec 2001
I highly recommend this easy-to-study book to anyone related with business & interestedin management. Open-minded people will gain more, but all will broaden their horizons. Ask from your colleagues, employees, managers, friends, to read it ... & then take actions. It is a book that may motivate you to rethink of your business, to radically improve the way you work, to reengineer your organization & lead it to success. At this point I would like to mention that although I am not a fun of static & strictly defined processes given the dynamic & complex business environment, I still believe that processes is of outmost importance to most organizations, thus I highly recommend this book.