Customer Reviews
This book is a treasure map to the promised land of articulating design - By: Carter Stewart, 13 Nov 2007 
This book was recommended by a collegue who performs most of our site IA. The book made working togetherin the short term so much easier! Specifically it gave me some confidence with Site Maps & Content Inventory which helped me communicate much more effectively as a project manager!
In the long term the book has helped me create effective & durable Personas, which also are helping us design much ore quickly & target & prioritise our site changes.
Good ideas, poor structure - By: Mark Steven, 05 Nov 2007 
This is a great book for dipping into (Brown cites numerous practical examples & techniques), but a heavy going read if you like doing things cover-to-cover.
The text books I like tend to have a very clear structure intended to make learning easy, but the mass of detail & alternative ways of doing things that Brown includes makes spotting & digesting the key points hard work.
If I could I'd give the content 4 or 5 stars, & its structure a lowly 3.
Still glad I bought it though.
Real world application of user-interface documentation - By: J. M. Gibbard, 21 Mar 2007 Dan's book is of profound relevance to anyone involvedin producing web design documentation. During his day-long tutorial workshop at User Experience 2006in London Dan taught me more about producing effective & compelling user-experience documentation than anything I'd learned at any time since 2001 & it's allin this book. His is the most comprehensive guide to allowing our work to inform & shape the creation of ground-breaking information architecture & yet it has been writtenin an accessible, friendly & authoritative manner. This book & Dan's regular contributions to Boxes & Arrows & the IA institute are essential reading for aspiring & practising user-experience professionals.
A must read for anyone involved in producing website documentation - By: A. Mihalop, 19 Nov 2006 If you workin web product design or development, you will be well aware of the challenges of creating & communicating web design documentation. Dan Brown, a respected information architect, has put together a really useful book, covering the most crucial documentation that every effective web project will require. As an aspiring Information Architect I found the sections on design documentation including site maps, flow charts & wireframes really useful. Brown utilises a layered approach to producing documentation, which starts with the most important elements & then builds additional detailin subsequent layers. Whatever your level of experience, this book brings real clarity to producing the documentation that can make or break a web project.
