Customer Reviews
A breathe of fresh air. - By: , 19 Dec 2004 
I had the pleasure of being taught on this subject by Terry Horne a year ago. Like his teaching methods, this text uses a refreshing mix of theoretical models & frameworks together with real-world experience providing a USEFUL learning experience.
For students, this book will provide real answers which are often so hard to find. The theories brought forward are original & build on existing theories most students will be familiar with. The wayin which this is done is logical & well-structured. The information is richin both quality & quantity & follows the reader's train of thought well.
The title of this book hints that the subject matter is concentrated on a limited area; however this is not the case. Any student buying this text will find themselves referring to it for many other modules / subjects. This broad application offers great value for money. It should be noted that to fully understand areas such as Thinking Skills supplementary texts may be needed.
As well as students this book will also prove useful for managers. Rather than reams of text debating the same point whilst providing more questions than answers, this book can be used as a valuable tool of reference. The authors have clearly given weight to transferring knowledge rather than using pompous jargon & overly-complex language that serves only as a deterrent.
I'll be keeping this on my shelf.
Recommended text for any public service lecturer/student - By: , 27 Nov 2004 This is a fantastic & well structured book which is a must for any student studying a public service cause at any level but particulary at university. It is well written & set outin such a way that makes it very easy to read.
A must buy ladies & gentlemen!
